Refund policy

Returns and exchanges policy

14-day return request window

Request a return within 14 calendar days after delivery by emailing 3waymotionofficial@gmail.com with your order number, the items involved, and the reason for your request. An account is not required. Please obtain return instructions before sending items back; we will provide the return address and instructions by email.

Return condition

For change-of-mind, color-preference, or fit-related returns, items must be unworn, unwashed, and in their original condition with original tags attached. Trying an item on for fit is acceptable if it remains otherwise in that condition.

Return shipping and original shipping charges

Customers pay return postage for change-of-mind, color-preference, and fit-related returns. Original standard or express shipping charges are not refundable for these returns. We do not charge a restocking fee or retroactively deduct an outbound shipping charge from an order that originally qualified for free shipping.

Incorrect, defective, or damaged items

If you receive an incorrect, defective, or damaged item, contact us promptly with your order number and, where possible, photos. We will arrange an appropriate resolution and cover approved return shipping for an incorrect or defective item. The ordinary fit/change-of-mind conditions and original-shipping exclusion do not determine the remedy for these issues.

Sweatsuit bundles

Sweatsuits purchased as a discounted set must be returned with both the hoodie and sweatpants for an ordinary refund. Both pieces must meet the ordinary return-condition requirements.
One-piece size exchanges may be approved subject to stock availability, with the bundle discount retained. Contact us before returning either piece. If only one piece is incorrect or defective, we will review that piece separately and will not automatically require the unaffected piece to be returned.

Exchanges

Size and color exchanges require prior approval and are subject to available stock. Customers pay return postage for ordinary fit or preference exchanges. Any postage for sending a replacement will be disclosed before you agree to the exchange.

Refunds

After we receive and inspect your return, we will notify you of approval or explain any issue. Approved refunds are issued to the original payment method for the eligible amount paid, including applicable tax adjustments. Your bank or payment provider may take additional time to post the refund.
This policy does not limit rights or remedies that apply under law.